Politique retour

RETURN & REFUND POLICY

LashÉlégence

At LashÉlégence, your satisfaction is our priority.

Deadline for return
You have 30 days after receiving your order to return it.

Conditions
The products must be:
- Not used
- In their original packaging
- In perfect condition
No item is on firm sale.

Free return
The return costs are fully covered by LashÉlégence.

Procedure
To initiate a response, contact us at:
Lashelegence@gmail.com

Please indicate:
- Your order number
- The reason for the return

We will send you the instructions and the return label.

Refund
Once the product received and checked:
- The refund will be made within 5 to 10 working days
- Via the initial payment method